Jeff Lynch Delivery Teams - Second to None!
May we brag about our wonderful delivery teams for a few minutes?
Our warehouse managers do an amazing job of training new delivery team members on the art of safe, efficient and timely delivery.
These delivery teams have a HUGE responsibility!
They call every customer the morning of delivery so they can confirm a window of time and make sure they have clear delivery instructions. Then they call the customer again when they are on the way.
They stage and load the delivery trucks. They carefully drive the trucks to the customer's home. They talk with the customer before unloading the item. They examine the entry doorway area and the installation area to make sure they take the most efficient path to get the new items in the home. If necessary they remove a door (and put it back when they are finished of course!). They place cardboard sheets over the floor so as not create any damage.
They have to know all about the new item whether it be furniture, appliance, tv, mattress so they can properly install or assemble it. And then they fully explain to the customer how the item works and how to best take care of it.
They will make sure the customer understands how to protect fabrics, change water filters and efficiently use the appliances. They also clean up the area and remove the packaging materials and trash before leaving. They also make sure the customer is happy and doesn't have any other questions.
They are the hardest working crews and they are the last people a customer sees.
Our delivery teams are a VITAL part of our family here.
And they leave quite an impression! We regularly receive stellar online reviews such as the following:
The
delivery guys were Brendin and Cody. They showed up on time, worked around our
moving truck in the driveway, and didn't complain a bit. They got the fridge
unpacked, installed, and connected to the water line which was very unexpected.
Showed us how it worked and even pointed out things we should be careful of
with our pantry door handle. They were polite and took pride in their work. I
would recommend Jeff Lynch to anyone searching for appliances, tv's, or furniture!
We then had Nate & Dan delivered everything that was ordered. They
arrived when they said they would. They took care to not do any damage to our
new house. They were very friendly, explained what they were doing, made sure
not to walk across our white carpet. These guys worked well as a team.
Chad and Bob were great! They were very helpful, professional, and I was very impressed with them and their company.
I heard a lot of great things from my wife
about how well Britt and Tim were yesterday installing our refrigerator. She
told me how courteous and professional they were. They called to give an
updated time frame on when they will be at the house, which was huge because we
don't live at this house yet. They also explained the process and gave some
great recommendations. I felt like I had to brag on these guys because it's
hard to impress my wife and all I heard last night. If you are able, I would
recommend having Britt and Tim deliver your appliances from Jeff Lynch.
From Ben, Bob, and Keith in the showroom, to
Michael and Tevin on delivery, Jeff Lynch is hands down my appliance center go
to. They price matched a local home improvement stores prices to save me
hundreds AND delivered my washer and dryer next day! You’ll never get next day
delivery from any other store. And you’ll never get the expertise from any
other store. You'd be a fool not to shop here.
Jeff Lynch is super da dooper - Order placed
for mattress set up on 11/25 - 11/26 AK and Chad got my digs up, out with the
old mattress, Bob Lee sales rep whom we have known in family for almost 20
years, super great peeps, hit them up if you need quality items, brought to
your home, set up - Call up Jeff Lynch!
Chad and Bob were great! They were very helpful, professional, and I was very impressed with them and their company.
Cliff & Dustin did a great job delivering
our mattresses.
Chris and Bobby did a super job with the delivery.
Delivery (Britt and Tim) was offered in a very timely manner and the crew showed up on time and was very careful in delivering and installing the fridge.
Chad and Nate were the greatest. Thanks for a job well done!
The delivery team (Jonathan and Jovan) arrived, I was impressed with the
care these guys took to install my new appliances. Great experience from start
to finish.
Our delivery team from Jeff Lynch Appliance & TV Center were excellent. Chris and Bobby kept me informed of their arrival time and they did in fact arrive at the house at the scheduled time. Their professionalism was displayed through their courtesy, their respect for our home and their positive attitude in handling all issues. They delivered our refrigerator and oven as well as a desk and bedroom furniture. Their installation work on the appliances and the assembly work on the furniture was done with obvious care and knowledge of the products. They were attentive to cleaning up all the packaging and left us with a great experience from the Jeff Lynch team. Thank you!
The deliver
guys (Matt and Alton) called me at 9:50 (50 mins after my purchase) and
told me they were 35 minutes away!! They were so professional and were able to
tell me everything I needed to know about my new Speed Queen washer and dryer!!
By 11:30 I was catching up on my laundry back log!! I will never buy another
appliance from anywhere else!!
The drivers (Winston and Daniel) checked in several times before the
delivery, were very careful as they installed the fridge and were very polite
and professional. THANK YOU Jeff Lynch for helping us in this bind during this
pandemic!!! To our family you were definitely considered essential!
They are good people who have the integrity to take care of their clients. Both Chad and Nathan came to deliver an area rug to our home yesterday. The model number was correct, but for some reason it was the wrong size. They immediately called the store, told me they would go find it and then come right back. And they did! Within the hour they were back with the correct size area rug. They then placed the pad and the rug exactly where I needed it to be. They were excellent - polite and professional. We are always impressed with the Jeff Lynch group!
The delivery guys saw me move an old recliner out of their way. I mentioned I was taking it to the junkyard and they, Chad & Winston, offered to take it away for me and even insisted on carrying it to the truck for me.
Brendin and Cody had my new refrigerator in place and the old one removed in less than 30 minutes. Highly professional and very careful when entering my house.
Brandon and Chandler did a great job delivering my new Speed Queen. They were patient while I cleaned under my old washer and dryer which they hauled off.
James and Britt delivered and were so nice and professional.
Chad and Nathan did a great job with our mattress delivery. Punctual and in and out in 10 minutes.
Chris and Bobby delivered our appliances and furniture. They were so careful and kept us informed of their scheduled arrival. Couldn’t be more pleased with Jeff Lynch staff and their dedicated service and quality!
The customer service was great and the delivery from Chris and Garon went smoothly very respectful of home no scuffs on walls or floors.
When the appliances were delivered, Chris and Bobby were very polite and mindful. They took no time to complete the task and were very respectful.
Chad and Nathan did a great job delivering our new, large sectional! No bumping into walls, etc. Set it up and moved it just the way we wanted!
Brandon
Roach and AK did a great job delivering our Speed Queen washer and dryer. They
moved the old stuff out, hooked the new stuff up and made sure everything was
working before they left. They were so nice and polite. You could not have any
better employees.
https://www.jefflynch.com/email-savings.html
Craig and Tim did a great job. Delivering the new refrigerator and taking the old one away, they were very professional. Keep up the great work.
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